Returns & Exchanges

At BOHTEAK, we want you to love your handcrafted home pieces. If you are not completely satisfied with your purchase, we offer a 30-day return policy for most items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer concierge team via email with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Carefully repackage your items in their original protective wrap and box to ensure they are not damaged during transit back to our warehouse.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Receive Your Refund

  Once our artisans inspect the returned goods, we will process your refund to the original payment method within 5 to 7 business days.